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What are people saying about us...

 

We pride ourselves on providing a high level of service and take feedback and comments very seriously.  Here is a selection of recent testimonials from our customers, their family members and other professionals.

 

 

"Hazel is wonderful, she cares for Mum and Dad exactly as I would. I couldn't have handpicked a better person to come and live with our family." - Mrs J - January 2016 - speaking about live in care.

Many thanks to you and your happy band of carers whom I came to regard as friends. Give them my thanks and tell them that the 'door is on the latch' and to pop in for tea when they can - Letter from Mrs M - August 2015.

Thank you Charlotte and Gaynor and all of your wonderful Mi Care staff for your fabulously caring and supportive help for our parents. It was a real weight off our minds to know they felt massively helped and encouraged by the lovely 'can do' approach of your team. - Letter from Ms K - October 2015

You and the carers have been wonderful and Mum has only ever had good things to say about you all. As a reluctant receiver of care to begin with, you and your colleagues quickly made her realise the benefits. You have not only given her care but friendship too. - Letter from Mrs L - July 2015.

Mrs R and I would like to thank you and all the Mi Care staff who helped look after us in the past 6 months very much indeed for your hardwork. Everyone was unfailingly helpful, friendly and cheerful, did their very best to do whatever was needed and really became members of the family, for all of which we are most grateful. - Letter from Mr R - Oct 2015.

 

"You're a lovely bunch of ladies. I trust you to look after my wife, she's always so happy to see you!" - Mr R Sept 2015
 
"It was such a relief to have someone come and give mother a bath when I could no longer help her." - Mrs H Oct 2015

 

"I like having Kathy visit every week, she’s so cheerful and caring, she’ll always stay longer if I need her to" – Conversation with Mrs L – July 2015

 

"Thanks for stepping in when my daily girl was sick; it was a very efficient service. Your staff were professional and courteous. I would like you to visit again when she goes away in the summer"- Conversation with Mr C – June 2015.

 

"I had always wanted to visit Italy and at 87 years old I thought I had missed my chance! Wendy was so helpful before, during and after my trip – all I needed to do was enjoy myself. Now I’m planning where to go next!" – Conversation with Mrs S – June 2015.

 

"Mother always enjoyed her weekly trip to the shops and the library and when she could no longer drive we worried how she would maintain her independence and still enjoy life, then MiCare came along!" –letter from Mrs J – April 2016.

 

"I’m so glad we got you involved, Dad really appreciates having the chance to go out for the afternoon, while you sit with Mum." – letter from Miss R – April 2016.